Disney Hotel Cheyenne : our review

Why do we love the Cheyenne?

• Total immersion: the Cheyenne Hotel takes you on a journey back to the days of the Wild West. It’s the finest hotel of its kind in France.
• Outstanding value for money: the Disney Hotel Cheyenne offers genuinely competitive rates with quality accommodation. A seriously underrated hotel that deserves your full attention!
• The Chuck Wagon Café: surprisingly, this restaurant rivals the Disney Hotel New York – The Art of Marvel or the Disney Newport Bay Club in terms of theming.
• Quirky rooms: kids love the Toy Story theme and the trundle bed.
• The Starbucks: one of the Disney hotels with its own Starbucks. A small detail for some, but a big deal for coffee lovers.

How much is a night at the Disney Hotel Cheyenne?

We’ll tell you straight away: the Cheyenne is by far the best value for money at Disneyland Paris! It doesn’t have a swimming pool, suites or a lounge. But that’s not necessarily what everyone needs from a Disney hotel.

For a family of three (2 adults + 1 child), one night at the Cheyenne currently costs between £561 (645 €) and £1,153 (1,325 €) depending on the date, or £187 (215 €) to £385 (442 €) per person, park tickets included. The average across the next twelve months sits at £256 (294 €) per person.

Between the cheapest and the most expensive night of the coming year, the price varies by a factor of ×2.1. At the Cheyenne, picking your dates saves you more than picking your hotel.

The Cheyenne against the other Disney hotels

The Cheyenne sits between the Santa Fe, one of the two cheapest Disney hotels along with the Davy Crockett Ranch, and the Sequoia Lodge, the first 3-star with a pool. The table below is recalculated every night from our own price database: for each Disney hotel, the lowest and highest price per person for a 1-night / 2-day package over the next twelve months, with the matching dates.

Floor prices sit closer together than you would expect: in the quiet weeks of January the three hotels almost meet. The gap opens up in mid- and high season, which is what the averages show. This second table ranks every Disney hotel by average price per person and measures the gap against the Cheyenne.

Price by room type

Not every room category at the Cheyenne is on sale on every date. This table comes from our daily reading of the Disneyland Paris booking engine for the weeks ahead: for each category on offer, the starting and maximum price per person, the average premium over the cheapest room on the same day, and the next date it is available.

The best dates to stay at the Cheyenne

As everywhere at Disneyland Paris, French school holidays, weekends, Halloween and the Christmas season sit at the top of the scale, while the quiet weeks of winter and early summer sit at the bottom. Here, season by season, are the three cheapest nights we have recorded, with the saving against the most expensive night of the year ahead.

Prices recorded by TousChezMickey.com from disneylandparis.com. 2-day / 1-night package, 2 adults + 1 child, standard room, 2-park tickets included. Database last updated on 14 November 2026. Subject to dynamic pricing.

Where is the Cheyenne Hotel located?

Although a little further away than the New York Hotel, the Cheyenne’s location remains a privileged spot within the resort.

The Toy Story Hotel sits just above the Hotel New York. Opposite, on the other side of the Rio Grande, you’ll find the Hotel Santa Fe. It’s located north of Lake Disney, about 20 minutes on foot from both parks.

By road, you can reach it via Rue du Bœuf Agile, either by car or by shuttle. Its location is particularly handy if you’re arriving by train: it’s only a 12-minute walk from Marne-la-Vallée Chessy Nord station.

To get to Disneyland Park and Disney Adventure World, the most adventurous can walk. Everyone else can hop on the free shuttle and arrive in under 10 minutes.

Day vs evening: a very different experience

One thing that guides rarely mention: walking 20 minutes in the fresh morning air and walking 20 minutes at night after the fireworks with tired children are two completely different experiences. In the morning, the stroll along the Rio Grande is genuinely pleasant. In the evening, the shuttle is a lifesaver — but expect it to be packed around 10:30pm after the night show.

Also worth knowing: some Bunk Houses are quite far from the reception area. In winter or rainy weather, it can take an extra 5–10 minutes just to reach the shuttle stop from your room. If this matters to you, request a room close to services when booking.

The Cheyenne Hotel: Presentation

It’s time to tell you what makes this hotel different. First of all, the Cheyenne was designed by American architect Robert Arthur Morton Stern, who also designed the Newport.

This 1,000-room complex doesn’t just look like the Wild West: it was built like a real town from the time of the conquest of the West, but an artificial town straight out of a film studio. The town has all the trappings of an old Wild West town: a saloon, a general store, a barn, a vegetable garden and a fort.

It takes its name from the capital of the state of Wyoming in the United States: the city of Cheyenne. It is also the name of a Native American nation of the Great Plains.

The rooms you can discover below are located in buildings scattered around the complex. These coloured buildings are called ‘Bunk Houses’, a reference to the dormitories used by the American workers who built the railways during the conquest of the West.

In addition to their different colours, these bunk houses all have names dedicated to the legends of the American West: Geronimo, Jesse James, Wyatt Earp, Sitting Bull, Billy the Kid…

The Cheyenne Hotel’s rooms

Unlike superior hotels such as the Newport or the Sequoia, there are no suites or superior rooms at the Cheyenne. However, there are three types of rooms to choose from during your stay, all of which sleep up to 4 people and measure 21 m²:

• The classic Woody’s Roundup Standard Room: Step into the world of Pixar and Toy Story characters in this room that is anything but cheap. There are plenty of references to Woody and his friends, as well as nods to the Wild West, such as the cowboy shirt-pattern curtains and the horseshoe-shaped mirror.
• Woody’s Roundup room close to hotel facilities: for a small extra charge, you can stay close to the lobby, the shop and the other services offered by the hotel. You’ll also be a little closer to the parks.
• Standard room overlooking the Rio Grande: these are the rooms in the buildings overlooking the Rio Grande, such as the Soaring Eagle, Jesse James, Billy the Kid, Sitting Bull, Doc Holiday and Running Bear. These last 3 bring you one step closer to the theme parks.

The 3 room types in detail

Good to know: all three room types are identical in size and amenities (Wi-Fi, air conditioning, safe, Disney channels). Only the location within the complex differs. Baby cot available on request (free). No suites or superior rooms are offered at the Cheyenne, unlike the Sequoia Lodge or the Newport Bay Club.

Which view should you request?

• River side (Soaring Eagle, Jesse James, Billy the Kid, Sitting Bull, Doc Holiday, Running Bear): overlooks the Rio Grande — the quietest and greenest option. Recommended by regular visitors for a peaceful stay.
• Road / car park side: some rooms face the road separating the hotel from the main visitor car park. Less scenic and potentially noisier.
• Main street side (interior): views of the Wild West scenery, Bunk House facades and wagons. Immersive but busier, especially in the mornings when guests head out to the parks.

What and where to eat at the Disney Hotel Cheyenne?

When you stay at the Disney Hotel Cheyenne, where do you eat? At the Chuck Wagon Café or in the surrounding area? Here’s some useful information about dining in and around the hotel.

Breakfast: two options

If you booked breakfast when you made your reservation, you should know that it is served in the hotel’s only restaurant: the Chuck Wagon Café. As in the other hotels, this is an all-you-can-eat breakfast in the form of a varied buffet at a cost of €24 for adults and €17 per child (aged 3 to 11).

Alternatively, you can enjoy breakfast in the warm and welcoming atmosphere of Starbucks in the Cheyenne, next to the General Store.

Here you can enjoy all the specialities of the American chain: latte macchiato, cappuccino or mocha. The bill will be a little lower, especially if there are a lot of you.

The Chuck Wagon Café

Have you ever eaten inside an authentic American wagon, the same ones that carried tens of thousands of Americans during the Gold Rush? That’s what you can do at the Chuck Wagon Café, Cheyenne’s buffet restaurant in a barn. It’s a restaurant that’s open to everyone, Disney hotel residents and visitors alike.

Since 2022, the Chuck Wagon has only one menu, the all-you-can-eat buffet for €40 per adult and €22 per child. In addition to its Western theme, this restaurant also serves Tex-Mex and American cuisine. If you’re a fan of BBQ and ribs, don’t miss the Range Rider BBQ stand.

The Red Garter Saloon

What would a Wild West town be without its saloon? There are no fights in this bar, just cocktails and the chance to grab a bite to eat. You can try Wild West cocktails like the Klondike or the Gold Rush.

On the food front, there are only two pizzas on the menu at the time of writing: a cheese pizza and a ham and cheese pizza (à la carte or as part of a set menu). Mini Mickey doughnuts and fruit salads are also on the menu for those with a sweet tooth.

Activities for young cowboys

In keeping with its theme, this Disney hotel offers two exclusive outdoor activities for the little ones.

The pony ride

A real cowboy or cowgirl has to be able to tame their mount! That’s why the Disney Hotel Cheyenne offers young and old the chance to discover the town on pony or horseback.

Please note: this is a seasonal activity and is not always available. Also, this activity costs €9 per ride.

Fort Apache

Children can play cowboys at Fort Apache and its village of tepees. This outdoor play area is the ideal place to let off steam in the fresh air.

Meet Woody and Jessie

This is one of those exclusive Cheyenne perks that many guests only discover once they arrive: Woody or Jessie is present every day at the hotel for photo sessions and meet-and-greets with residents. One of the two Toy Story sheriffs typically appears in the morning, between 8:15am and 11am, in or near the lobby. On some days, a second session may take place in the evening between 7:30pm and 9:30pm.

The character is chosen randomly: you won’t know until the last minute whether it’s Woody or Jessie greeting you. Either way, children (and parents!) leave with stars in their eyes. A Disney PhotoPass photographer is often on hand to capture the moment.

Our tip

Ask for the exact schedule at reception as soon as you check in. The queue is usually much shorter than in the parks — a genuine perk of being a hotel resident. If you’re heading to the parks early for Extra Magic Time, consider meeting Woody or Jessie the evening before rather than rushing your morning departure.

Hotel Services

This Disney hotel offers a wide range of services to its guests. There are a few differences from higher-category hotels, such as the absence of free luggage storage.

• Extra Magic Time
• Parking included in your stay
• Luggage storage
• Rooms accessible to those with reduced mobility
• Laundry facilities (in the Jesse James building)
• Concierge service
• Safe, air conditioning and free Wi-Fi in rooms
• Complimentary shuttle service to parks
• Shopping service
• Disney and international channels
• Magic Pass
• Optional babysitting service

Reviews of the Disney Hotel Cheyenne

Our editors have analysed more than 18,000 guest reviews. Here are the most frequent criticisms of the Cheyenne.

Common criticisms from guests

While the theming and immersion are universally praised, not everything is perfect at the Cheyenne. Between my own experience of two nights at the Cheyenne in 2018 and the thousands of reviews I’ve analysed across forums and travel review sites, there are several recurring issues worth flagging:

• Bedding / comfort: this is the number one complaint. The mattress sits on a wooden plank instead of a proper base, and many guests describe it as too firm. Several visitors left with back pain. Most agree it’s manageable for one night, but becomes a real issue for longer stays. Personally, I have a neutral memory of the mattress — neither great nor terrible for a single night.
• Soundproofing: “you can hear everything” is a phrase that comes up again and again. Neighbours sneezing at 4am, engine noise for some rooms — the walls are thin.
• Check-in queues: the experience varies enormously depending on your arrival time. Early morning or mid-afternoon: quick and pleasant. Around 11am: very slow and understaffed.
• Distance between buildings: some Bunk Houses are far from reception, which can be a pain in winter or rain. The scattered layout is part of the Wild West charm, but it can also be a practical nuisance. This is why choosing a room close to services is worth the small extra cost.

What the review data shows

• Accessibility (64% negative reviews): the lack of a lift for first-floor rooms is a significant issue, particularly for families with pushchairs and heavy luggage.
• Air conditioning (60% negative reviews): rooms do have AC, but guests frequently complain about insufficient controls.
• No mini fridge (cited by 64% of reviewers): a recurring and understandable criticism. Having a mini fridge, especially in summer, shouldn’t be a luxury.
• Service and cleanliness (77% positive reviews): the staff are generally praised as friendly and helpful. The hotel is kept clean according to the large majority of guests.

Aggregated ratings

Although it is one of the best-value and best-loved hotels at Disneyland Paris, its average rating of 4.2/5 on Google is one of the lowest of all the Disney hotels.

• Google: 4.2/5 (> 20,000 reviews)
• Tripadvisor: 3.8/5 (> 14,000 reviews)
• Booking: 7.9/10 (> 2,000 reviews)
• Overall average: 4.0/5

My verdict in brief

📍 Location: 4 / 5

Apart from the Davy Crockett Ranch, the Cheyenne is the Disney hotel furthest from the parks. Twenty minutes on foot isn’t far, but depending on the weather it can quickly become a hassle. That said, the Wild West setting and the walk along the Rio Grande remain, in my view, a genuine highlight.

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🏨 Rooms: 3.5 / 5 

Last renovated in 2017 (the Toy Story rooms), the Cheyenne could do with a refresh to make stays a little more comfortable. The Western theming is truly immersive and the level of detail in the décor creates a real sense of being in Woody’s world. But do try to book a room close to services to avoid extra walking.

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🍝 Food: 4.5 / 5

Our family has excellent memories of our dinner at the Chuck Wagon Café. The atmosphere is admittedly a bit noisy, but the setting is exceptional.

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🎠 Activities: 4 / 5 

The Cheyenne stands out from other “budget” Disney hotels thanks to the range of activities and its outdoor environment. The rose garden, the play area, the vegetable patch and the walk along the Rio Grande are particularly popular with families.

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My verdict: 17/20

Looking at the thousands of reviews, it’s clear how popular and underrated this hotel is. Parents and children love it. 4.2 out of 5 on Google from more than 20,000 reviews! Staying at a Disney hotel means stepping into an imaginary world, and that’s exactly what the Cheyenne delivers. The room style and décor are timeless. And on top of all that, it’s one of the cheapest Disney hotels! The perfect spot for a magical family stay without breaking the bank.

FAQ

What are the check-in and check-out times?

Check-out is at 11:00am across all Disney hotels, including partner hotels. After check-out, your Magic Pass will no longer work in your room. Check-in can take place at any time until midnight. Even if the room won’t be ready until 3pm, you can head to the Cheyenne reception at any time and leave your luggage with the concierge.

Where do I park?

Three parking areas are reserved for Cheyenne guests. Parking is included with every booking at this hotel.

Should I choose the Cheyenne or the Santa Fe?

Sitting opposite each other, separated by the Rio Grande, these two hotels have very similar prices — even though the Cheyenne is a 3-star hotel and the Santa Fe a 2-star. Our data shows the Santa Fe is cheaper almost 9 times out of 10, but only by around €20 per person on average. In January, the floor prices are virtually identical. For a detailed comparison, read our article: Hotel Cheyenne or Santa Fe? The match!

What are the nearest restaurants?

The easiest and quickest option is to eat at the Chuck Wagon Café, the Cheyenne’s own restaurant. You can also walk to La Cantina, the Santa Fe restaurant just across the way, or a little further to the Hunter’s Grill and Beaver Creek Tavern at the Sequoia Lodge.

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About the links on this page: some “Book now” links on this page are affiliate links. If you book through them, TousChezMickey receives a commission at no extra cost to you. Our reviews remain independent and we test hotels at our own expense. Our commitment: we write for readers first, not for advertisers. No hotel or brand can buy a positive review or have a negative review removed. If our test reveals weaknesses, you will read about them. The page you are reading complies with our editorial charter.